General Manager – Finance & Operations

HR Advance – Durban, KwaZulu-NatalR400 000 a year

Grade 12Relevant Tertiary EducationValid Driver’s LicensePSIRA Grade BRegistered Security Service ProviderMinimum 5 years’ experience in security management
Manage relationship between actual results, budgets and forecastsInitiate cost saving model and controlsGross Margin ManagementDirect Wage control / ER managementOverheads controlContract profitabilityEnsuring that claims against the Company are prevented or minimized through regular customer risk assessments.
Financial ManagementResponsible for Interpretation and monitoring of P & L StatementsResponsible for Budget preparationIdentify and implement Profit Improvement Strategies and PlansIdentifying and Managing Business Risks
Existing Revenue GrowthEnsure that escalations are achieved within the agreed timelines
Manage the Region’s cash flowDSO management Capex
Client retention and customer service levelsProportion of contracts lostEnsuring that all required formal customer meeting are scheduled, attended and documented.
Quality Management/Ops Process management – adherence to quality standardQA audit results and operational matrix
Shared Best PracticeSpecific examples of implementation of BP from other regions
Risk ManagementConducting Security Risk Assessments and Presenting Risk Mitigation Solutions
Account ManagementDevelop and implement customer retention strategiesUnderstanding of Commercial Contracts and execution as per the SLA’s
New business developmentIdentifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers, driven by the promotion of integrated security solutions.implement strategies/plans to secure growth opportunities
Competitors evaluationsDemonstrate a thorough understanding of the competitor environment faced by the region.
Managing and shaping the external environmentInvolvement in community and business forums and general public profile
New business developmentIdentifying new business opportunities in the branch’s sphere of operations,Monitor and assess the market environment in terms of competitors and current customers.Ensure that all new quotes are done at profitable margins
Customer needs analysisUpsell of products and new services in line with customers’ needs and risks.
Company image and brandEnsure all vehicles are correctly branded and maintained to improve company image and market share.Oversight and management of employee disciplineAdhere to all company brand guidelines
Implementation and integration of the HSSEC strategy and culture within business unitEmbed health and safety awareness and responsible behavior with operational team, through consistent focus on health and safety compliance and discipline.Drive health and safety awareness down to supervisory level through communication, enforcement of guidelines and principles, reporting and trainingHighlight health and safety examples, both good and bad, to reinforce the message and drive to achieve zero harm within our business.Monitor and reduce the number of health and safety incidents. Oversee investigations into incidents and related matters, both to address non-compliance and to reinforce awareness